Members Area

"Members Area" – service is a convenient and secure way to manage your accounts. It includes all features necessary for comfortable investing on the currency market as well as many other additional materials.

RM Investment Bank Members Area features:

Balance operations

RM Investment Bank completely compensates its clients’ commission for funds depositing. Besides, you can make internal funds transfers between your investment accounts of any types without any commission as well.

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Personal information

In "Personal information" section, you can view and edit some of the information you provided during the registration. To secure your information and funds, we offer you to make your Members Area more secure by means of SMS and backup codes.

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Accounts management

Complete control over investment accounts in your Members Area: viewing transactions history and open positions, opening new accounts, changing your password and credit line.

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Top-9 Frequently asked questions:

01

How do I change my Members Area password?

You can change your Members Area password in "Change password" or "Restore password" sections.

02

Where do I change my personal information?

You can change your E-mail in "Personal information" section. To change other personal information, you need to contact our " Live Support".

03

How do I write a ticket?

In order to write a ticket to our Live Support, you have to fill in a special form in "Live Support" section of your Members Area.

04

How do I verify my card?

To verify your card, go to "Bank Cards" section of your Members Area and upload scanned images or photos of each side of your card.

05

Where can I see partner commission?

Partner commission rates are available in "Partner Commission Rate", section. The information about the commission you received can be found in "Commission details" section.

06

Can I change the credit line?

Yes, you can. You can change the credit line in "Change credit line" section. But you have to consider that the credit can be changed only if there are no open positions on the account.

07

How do I restore my Members Area password?

If you forgot your Members Area password, use "Password recovery" service (access to your E-mail required). If your E-mail is not available, contact our Live Support.

08

How do I change my account password?

If you forgot your account password, go to "Change password"section (access to your E-mail required). If your E-mail is not available, contact our Live Support.

09

How do I change my phone number?

If your phone number hasn’t been verified yet, pass the verification in "SMS verification" section. If the phone number has been verified and is available at the moment, you can change it in the same section. If necessary, contact our Live Support.